Welcome to Fanke Clothing







What is a pre-order?


Products that are currently out of stock can already be reserved and paid for through pre-orders.


These products have already been produced by us when our system decetion it nearly out of stock and are on their way to production line.


From pre-order to delivery it will take approximately 10 days before the made-up lingeries reach our warehouse and we can dispatch your order.






How do I know which products are pre-order products?


Pre-order products can be recognized on our website by the label PRE-ORDER. You will find a complete overview of some products on our Pre-order products page.






Does the pre-order also need to have a minimum value of $50 excl. VAT?


Just as for normal orders a pre-order must have a minimum value of $80,- not excluding VAT, No exceptions can be made.






How do I know when my pre-order will be delivered?


Each pre-order product shows an expected delivery two weeks. 


This is the two weeks in which we expect to finish the production in our prodution line.  This is not two weeks in which you will receive your order. You can combine products with different delivery weeks into one pre-order.  


The difference between the earliest and latest availability within the same order cannot exceed 2 weeks.


For example, products from week 40 and week 41 can be combined into one order. Products from week 40 and week 42 cannot be combined.  Please note: orders with products from different delivery weeks will only ship after the order is complete.


You will be notified by e-mail when the package has shipped. It may happen that shipments into our warehouse experience a slight delay.


In that case we will do our best to give you a timely update about the new delivery date.






Why can't I place pre-order products in my shopping cart?


Pre-order products cannot be combined with stocked items. Two separate orders will need to be placed. For each order the minimum order value applies. 






Can I pre-order products that are (almost) out of stock?


This is indeed possible. If you would like to order products that are out of stock or almost out of stock, just contact our customer service to place a pre-order right away. It needs to be confirmed with our supplier first before place a pre-order. 






Why do I get a discount on pre-order items?


Pre-order products enjoy a 10% discount as these items have not finish production yet. Customers will need to wait a bit longer for their products to be shipped out so therefore we like to offer you a discount!


Once pre-order products arrive into our warehouse, the discounted price will change into the regular selling price.










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